Conversations with Tech Support
(Abbreviated and redacted.)
Me: My card was charged for the Google Workspace two days ago, but every time I try to enable it, it fails.
Me: Yes. I go to site 1, I click on Google Workspace on the left, and it shows that the status of email address at site 1 is failed. I’ve clicked on Try Again many times in the past few days without success.
Me: (That is, I click on Manage under site 1.)
Them: Just to confirm one last thing, the website fails to load after you press "Apply License(s)"?
Me: Sorry, I think we may be seeing different things.
Them: I see, this is the link I am looking at right now: link to site 2 control panel
(pause)
Me: Ah, this is for site 1: link to site 1 control panel
Them: I see, are you trying to access it for site 2?
(deep breath)